Effective Date: June 1, 2023
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At depressionandanxietyrelief.com, we are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our telehealth services and website.
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Information We Collect
We collect the following types of information:

• Personal Information – Name, date of birth, contact details, and any other information you provide when booking an appointment or filling out forms.

• Health Information – Medical history, symptoms, and any details shared during your telehealth visit, which are protected under HIPAA.

• Payment Information – Insurance details or payment method information for billing purposes.

• Technical Information – IP address, device type, and browsing data collected through cookies and similar technologies to improve website functionality.

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How We Use Your Information
We use your information to:

• Provide and manage your telehealth consultations

• Process payments and handle insurance claims

• Comply with legal and regulatory requirements

• Improve our website and services

• Communicate with you regarding appointments, prescriptions, or health-related follow-ups

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How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:

• Healthcare providers within our network for treatment purposes

• Insurance companies for billing and claims processing

• Regulatory authorities when required by law

• Third-party service providers (e.g., secure video conferencing platforms) to facilitate telehealth visits

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How We Protect Your Information
We use industry-standard security measures, including:

• HIPAA-compliant data protection

• Encryption of sensitive data

• Restricted access to your information by authorized personnel only

• Regular security audits to prevent unauthorized access

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Compliance with New York and Connecticut State Laws
In addition to complying with federal privacy laws such as HIPAA (Health Insurance Portability and Accountability Act), we adhere to state-specific privacy laws in New York and Connecticut:
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New York State Compliance

• We comply with New York’s SHIN-NY (Statewide Health Information Network of New York) regulations, ensuring secure sharing of electronic health records.

• Under New York Public Health Law, patients have the right to access and request amendments to their medical records.

• We follow New York’s Mental Hygiene Law regarding confidentiality and disclosure of mental health treatment records.

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Connecticut State Compliance

• We adhere to Connecticut's Personal Data Privacy and Online Monitoring Act, ensuring transparency in how we collect and use personal data.

• As per Connecticut General Statutes § 19a-490b, patients have the right to access their electronic health information.

• Connecticut law requires strict confidentiality for mental health records, with disclosures permitted only under specific legal circumstances.

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Your Rights and Choices
You have the right to:

• Access and update your personal information

• Request copies of your medical records

• Request deletion of certain data (subject to legal requirements)

• Opt out of marketing communications

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Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. You can disable cookies in your browser settings, but this may impact website functionality.
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Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies separately.
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Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
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Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
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Haven Health and Wellness
2388 Main Street, Ste 100, Glastonbury, CT 06033
info@DepressionandAnxietyrelief.com